Arteriors: How a Luxury Brand Replaced Their PLM and Transformed Product Operations

🔍 The Problem

Arteriors is a global luxury brand — premium lighting, furniture, wall décor and accessories, crafted across 70 artisanal factories in over a dozen countries and sold in 65+ markets worldwide. They introduce hundreds of new products every season. That's a serious amount of product data.

When they came to us, they were fighting on multiple fronts:

📂 Data scattered across systems. Product information lived in different places depending on who needed it. No single source of truth. The usual story — but at Arteriors' scale, the consequences were amplified.

🖥️ Magento updates were manual and painful. Getting product data onto their e-commerce platform meant manual entry and constant re-checking. For a brand launching hundreds of products per season, this was unsustainable.

🔧 A PLM system that wasn't working. Arteriors had a dedicated Product Lifecycle Management system, but it was clunky, difficult to use, and expensive. Marketing couldn't see what was happening in PLM — product development and marketing were completely siloed. They wanted to know: could a PIM take over PLM responsibilities?

📐 A visualisation challenge nobody else could solve. Arteriors wanted to generate product summary sheets automatically — with a scale image showing the product drawing next to a human figure, so customers and designers could instantly gauge size. They'd asked other PIM vendors. Nobody could do it.

🛠️ What We Did

✔ Solved the scale-image challenge first. This was the test. Arteriors needed automated product sheets with scale drawings — product next to a human silhouette for instant size reference. We built it using an Agent Task within a week, ready for their next demo. Fully automated, pulling dimensions directly from the product data. No manual design work required.

✔ Replaced their PLM. We created workflows within OneTimePIM that replicated and improved upon what their PLM was doing — tracking product development stages, managing approvals, monitoring changes. Agent Tasks handle the monitoring, flagging changes and keeping the process moving. Arteriors cancelled their PLM subscription. The PIM cost significantly less.

✔ Connected to Magento. Product data now flows from OneTimePIM directly into their Magento store. Updates, new products, attribute changes — all pushed through without manual re-entry.

✔ Centralised digital assets. Product images, lifestyle photography, datasheets, technical drawings — all managed within OneTimePIM's DAM and linked to the correct products. For a brand where visual presentation is everything, having assets properly organised and accessible is non-negotiable.

✔ Automated datasheet and tear sheet generation. Product summary sheets, tear sheets for sales teams and designers — all generated directly from the PIM data. Consistent branding, always current, no design bottleneck.

📈 The Results

🔗 Product creation to marketing — one smooth operation. Before OneTimePIM, product development happened in the PLM and marketing worked separately. The two worlds rarely connected cleanly. Now the entire journey — from initial product data through development workflows to marketing-ready assets — runs through a single system. No more silos.

💰 PLM subscription cancelled. The PIM replaced the PLM at a fraction of the cost, while actually being easier to use and more accessible to the wider team — including marketing, who'd been locked out of the PLM entirely.

📐 Scale visualisation — automated. The product-next-to-human scale sheets that no other PIM vendor could deliver are now generated automatically. What was once a manual design task is now a button press.

⚡ Magento updates without the pain. Product data flows to the e-commerce platform directly from the PIM. Manual entry eliminated. Accuracy improved. Launch speed increased.

🔍 The Pattern

Arteriors' story highlights something we see increasingly: companies paying for separate PLM and PIM systems when a well-configured PIM can handle both.

The common thread:

• PLM systems that are expensive, clunky, and inaccessible to non-technical teams
• Marketing and product development working in silos because their tools don't connect
• Visualisation and automation requirements that off-the-shelf systems can't handle
• E-commerce platforms being manually updated because nothing talks to anything else

The combination of flexible workflows, Agent Tasks for custom automation, and a system that's actually pleasant to use means the PIM becomes the single operational hub — not just a data warehouse.

Sometimes the right answer isn't adding another system. It's making one system do more.

Managing product data across multiple systems? Book a demo — we'll tell you honestly whether OneTimePIM can simplify your setup.