Our Methodology

Free Setup, Training & Support

When implemented correctly, a Product Information Management System can work seamlessly for your business, boosting productivity and enriching product data. We understand that this requires an initial time investment to get it set up correctly. While many other PIM companies charge a fee for consultation and help at the start, we offer it for free as part of every package.

We have been managing product data for over 26 years and can provide as much help and support as you need to set up the PIM, or even do it for you completely. We see this initial time and resource cost as an investment in a long and mutually beneficial relationship between our two companies. We know that getting your company set up and trained correctly will let you maximize the benefits gained from OneTimePIM.

Our process generally follows a sequence such as the one below.

Gaining top management support

The success or failure of any project often relies on how well the senior management supports the project. This is why it is essential to explain the business case for PIM to top managers and get them involved with the process right from the beginning, to ensure it goes smoothly and efficiently. Many departments within an organisation have different requirements for a PIM system and permissions settings can become quite complex. Working with the management from each department and getting them involved maximises the effectiveness of the PIM within the organisation.

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Business Requirements Consulting

At OneTimePIM, we understand that a one-size-fits-all approach doesn't work. That's why we take the time to discuss your business's specific requirements and how we can provide solutions to your challenges. We have even taken suggestions for new features onboard during these discussions and implemented them!

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Cleansing the data

If you have your product info scattered across multiple Excel sheets and other places, implementing a PIM system may seem daunting. Don't worry - our data experts will help consolidate and clean your data, getting it ready for import into the PIM.

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Setting up attributes and families

Attributes and families form the foundation of the PIM System. Our data team will collaborate with your business to ensure everything is configured to your preferences, making it effortless to use the PIM in the future. This includes establishing validation rules for attributes, establishing variant rule sets, and setting up product relationships such as categories.

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Importing the data

The most critical step is importing all products, variants, and their associated data into the PIM. This includes any media files. To ensure a smooth process, our data team will always be on hand to help. The import templates make it easy to organize data ready for import into the PIM.

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Setting up Connectors and Exports

Integration with existing systems can be daunting, but our developers are here to help. We'll work with you or your team to ensure Connectors to Shopify, WooCommerce, and Magento are set up correctly. This includes choosing products, selecting and mapping attributes, getting high-quality images onto the site, and scheduling a repeating task to keep your store up-to-date. We can also set up connections with any website, even if you don't use the e-commerce platforms mentioned.

Our team can also help with any export tasks you may need. For example, automatically sending CSV files to retailers of your products every week in the exact format they require is easy within the PIM.

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The reason we work so closely alongside your business when setting up the PIM system is that we want to ensure that your business can eventually manage it all in-house. This is why we set up attributes, families, categories, exports, etc. that are specific to your needs and train your staff along the way to ensure you are able to maximise the potential of the PIM in the future.

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Ongoing support

Finally, once your PIM is fully functional and running for your business we are always on hand to provide support. While we have monthly support guidelines outlined in our packages, these are guidelines and we understand that these need to be flexible. One month your business may require little to no support and the PIM will run smoothly along in the background, seamlessly updating your e-commerce store or website and pushing your exports wherever they are needed. In another month you may be introducing an entirely new product line that may need our advice on families and attributes once again, so our team will be ready to help!

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