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Customer Portal: Secure External Access to Your Product Data

Direct Access Without Compromise

Share product information directly with customers, partners, and distributors — without revealing your entire catalogue. OneTimePIM's Customer Portal creates secure, customised PIM access for external users, putting exactly the right information in their hands while you maintain complete control.

Perfect Information Sharing Without the Risks

Traditional data sharing creates painful tradeoffs between access and control. Our portal eliminates these compromises:

🔒 Granular Permissions — Show external users only the specific products and attributes they should see

👁️ View-Only Interface — Provide information access without editing capabilities

🎨 Custom Branding — Display your logo for a seamless branded experience

📜 Terms & Conditions — Require agreement to your usage policies before access

💰 Unlimited External Users — Add as many customer accounts as you need at no extra cost

Ideal for B2B Relationships

The Customer Portal transforms how businesses collaborate:

🤝 Distributor Access — Give distributors real-time access to product specifications

🛍️ Retailer Support — Provide retail partners with accurate, up-to-date product information

🔄 Supplier Collaboration — Share selective catalogue information with manufacturers or suppliers

👥 Sales Team Enablement — Equip field sales with accurate product data without full PIM access

Self-Service Efficiency

Empower external users while reducing your workload:

📤 Self-Service Exports — Optionally allow users to export the data they need on demand

🔍 Built-in Search — Let customers find exactly what they're looking for

📊 Familiar Interface — Simplified PIM view requires minimal training

🔄 Always Current — External users see real-time data, not outdated exports

Business Impact

Our clients have transformed external relationships with the Customer Portal:

📱 24/7 Information Access — No more waiting for business hours to get crucial product details

📉 Reduced Support Volume — Fewer calls requesting basic product information

🚀 Accelerated Partnerships — New distributors and retailers get up to speed faster

🛡️ Enhanced Professionalism — Deliver a premium information experience to partners

Implementation in Minutes

Setting up external access is straightforward:

  1. Create external user accounts with customised permissions
  2. Define exactly which products and attributes they can view
  3. Upload your logo and terms & conditions
  4. Share login credentials with your partners
  5. Monitor access through comprehensive activity logs

Ready to transform how you share product information with partners and customers? The Customer Portal delivers the perfect balance of transparency and control — enhancing relationships while protecting your complete catalogue.