Despite having clear benefits, many businesses are hesitant to adopt a PIM system because they are worried about the headache the implementation may cause. This is especially true for smaller companies that may not have the resources or staff to devote to implementing a PIM.
OneTimePIM understands this and uses it as a unique selling point. We consider ourselves a solutions company just as much as a PIM SaaS company. Our data experts will aid your implementation every step of the way.
The best part: None of this costs anything extra! We don't charge additional or hidden fees. We think that it is beneficial to both parties to be as involved as possible at the start of our journey together so that everything can be set up to its maximum potential. That means free setup, free training and continued support!
This smooth implementation process usually goes something like this:
Step 1: Setting Up
We work alongside key individuals within the client company to understand and set up the right attributes and families. We ensure that each department within the company has their say on how they would like to see the PIM work for them. For example, the marketing department may have special requirements for marketing attributes. This step also involves our data team aggregating all of the company's data and helping to sanitize it. We are experts in this field, having done it for 25 years.
Step 2: Brief Managers
We brief senior managers on how staff will use the PIM and how departments will collaborate. We then work with them to set up accounts for the PIM, including setting up permissions settings.
Step 3: Training Staff
We train each department individually for their needs. We show them how to use the PIM and pay close attention to the features that are most likely to suit their specific needs.
Step 4: Creating Links
We establish and create links between the PIM system and websites/partners. This can include anything from API links to ERP systems, to building e-commerce connectors to power the company's store, to designing the export tasks to ensure everything is automatic and smooth.
Step 5: Rolling out the PIM
We roll out OneTimePIM across the company and make the system live. This means your PIM can now update your website and you have a single source of enriched and accurate product data.
Step 6: Ongoing Support
Finally, when the system is fully functional we provide ongoing support. If a client ever needs assistance their dedicated account manager will help them. We also love feedback and suggestions, and we are constantly implementing new features.
When this implementation is finished, your business will be able to enjoy the full benefits of Product Information Management. If you would like to find out more, feel free to book a demo using the button below!